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Last updated: January 1, 2024

Hirano Sarashi Co., Ltd. (the "Company") regards the protection of customers' personal information as an important responsibility. We comply with Japan's Act on the Protection of Personal Information and other related laws, and handle personal information appropriately in accordance with the following privacy policy.

1. Types of Personal Information We Collect

We may collect the following information from you:

  • Name, company name, and its reading (furigana)
  • Email address and phone number
  • The content of your inquiry or message
  • Access information for our website (IP address, browser information, etc.)

2. Purpose of Use

Personal information we collect is used only for the following purposes:

  • Responding to and communicating about inquiries
  • Communication regarding quotes and orders
  • Improving the quality of our services
  • Compliance with applicable laws and regulations

3. Disclosure to Third Parties

We will not provide, disclose, or leak your personal information to third parties except in the following cases:

  • With your consent
  • When disclosure is required by law
  • When necessary to protect a person's life, body, or property

4. Security of Personal Information

We implement appropriate security measures to prevent the leakage, loss, or damage of personal information we collect. Our website's contact form is encrypted using SSL (HTTPS).

5. Disclosure, Correction, and Deletion

You have the right to request disclosure, correction, suspension of use, or deletion of your own personal information. Please contact us using the information below to make such a request. We will respond within a reasonable time after confirming your identity.

6. Use of Cookies

Our website uses cookies on some pages. Cookies are small text files stored in your browser, used to improve the usability of our site. You may disable cookies in your browser settings, but some pages may not display correctly as a result.

7. Use of External Services

Our website uses the following external services:

  • Google Maps (on our Access & Map page)
    We use embedded Google Maps to display our location. Google's privacy policy applies.
  • Google Fonts
    We use Google Fonts to load web fonts. Google's privacy policy applies.

For details on each service's privacy policy, please see Google's Privacy Policy .

8. Changes to This Policy

We may revise this privacy policy from time to time in response to changes in law or our business. Any revised policy takes effect once posted on this page. We recommend checking this page periodically.

9. Contact

For inquiries regarding the handling of personal information, please contact us below.

Personal Information Officer
Shigemi Hirano, Representative Director, Hirano Sarashi Co., Ltd.
7-100 Fukutoku-cho, Kita-ku, Nagoya, Aichi 462-0052, Japan
TEL: +81-52-981-3649
Email: nagoya.sarashi@gmail.com